Help

Frequently Asked Questions

Fill out the "Request access" form with your SIRET number. We will validate your account within 24 hours, after which you will have access to wholesale pricing.

Yes, a minimum applies. The details can be found in your reseller area once your account has been validated.

Orders are shipped within 48 to 72 hours. The delivery time then depends on the carrier and your region.

Credit card and bank transfer, depending on the terms of your reseller account.

Returns are accepted within 7 days, subject to conditions. Contact our customer service department to open a request.